At SHOPYFY Dream Shop, we are committed to providing a smooth and reliable shopping experience. Please review our shipping and return policy below.
Shipping Policy
We offer shipping services across Pakistan. Orders are typically processed within 1–3 business days after confirmation. Delivery times may vary depending on your location but generally take 3–7 business days.
Once your order has been shipped, you may receive tracking information where available. Delivery times may be affected during public holidays, sales events, or due to unforeseen circumstances.
Order Processing
All orders are subject to verification and product availability. We reserve the right to cancel or delay orders if additional information is required or if a product is unavailable.
Return Policy
We offer a 14-day return policy from the date of delivery. If you are not satisfied with your purchase, you may request a return within 14 days, provided the item meets our return conditions.
Return Conditions
To qualify for a return, the item must:
- Be unused and in its original condition
- Include all original packaging, tags, and accessories
- Not show signs of damage caused by misuse or improper handling
Non-Returnable Items
Certain items may not be eligible for return, including:
- Personal care and hygiene products
- Customized or personalized items
- Products marked as final sale
Refund Process
Once your returned item is received and inspected, we will notify you regarding the approval or rejection of your refund request. Approved refunds will be processed through the original payment method or as agreed upon with the customer.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of receiving your order so we can resolve the issue promptly.
Contact Us
If you have any questions regarding our Shipping & Returns Policy, please contact us at:
Email: Shopyfyworkplace@gmail.com
Phone: +92 312 2310446